About 365 Omni
Empowering businesses to deliver exceptional customer experiences through intelligent omnichannel communication.
Revolutionizing how businesses connect with customers
Founded in 2024, 365 Omni was born from a simple observation: businesses were drowning in fragmented customer conversations spread across WhatsApp, Facebook Messenger, Instagram, X, LinkedIn, and countless other channels. Support teams juggled multiple tabs, missed messages, and struggled to deliver consistent experiences.
Our founders, seasoned veterans in customer experience and AI technology, set out to build a single platform that could unify every customer conversation into one intelligent inbox. The result is 365 Omni — an enterprise-grade, AI-powered omnichannel communication platform that transforms how teams engage with customers.
Today, thousands of teams across the globe trust 365 Omni to manage millions of conversations each month. We continue to innovate, adding new channels and AI capabilities to help businesses deliver faster, smarter, and more personalized customer experiences.
What drives everything we do
Four core principles guide every decision we make and every feature we build.
Innovation
We push the boundaries of what's possible in customer communication, leveraging cutting-edge AI and automation to solve real-world problems.
Security
Enterprise-grade security is non-negotiable. SOC 2 compliance, end-to-end encryption, and rigorous data protection are built into our DNA.
Customer-First
Every feature, every update, every decision starts with the question: how does this make our customers' lives better?
Transparency
We believe in radical transparency with our customers, partners, and team members. Open communication is how we build trust.
Meet the people behind 365 Omni
A diverse team of engineers, designers, and customer experience experts passionate about transforming communication.
Alex Johnson
CEO & Co-Founder
Sarah Patel
CTO & Co-Founder
Miguel Cruz
VP of Engineering
Emily Wu
VP of Customer Experience
Ready to transform your customer communication?
Join thousands of teams already using 365 Omni to deliver exceptional customer experiences across every channel.